Contact Roulette Game

Reach us

Have a question about your roulette game account? Get in touch through one of two dedicated channels. Email us at [email protected] for account issues, game queries, or payment concerns, including transactions made via PhonePe, GPay, or BHIM UPI. For step-by-step help, use the in-app chat: open the app, tap the chat icon in the bottom-right corner, and describe your issue in detail. All email enquiries receive a reply within 24 hours. For urgent matters, such as a failed deposit or a withdrawal delay, in-app chat connects you to automated assistance instantly, with live agents available during scheduled hours every day of the week.

Office hours

Our roulette game support team operates on a clear, consistent schedule so you always know when to expect help:

• Automated in-app chat: 24/7, every day including public holidays such as Diwali and Holi
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST
• Email response time: within 24 hours, including weekends

Live agent hours cover players across all Indian time zones, from Mumbai to Kolkata. For the fastest resolution, contact us via in-app chat during live-agent hours rather than waiting for an email reply.

Online-only support

Roulette Game India is a fully online platform, there is no physical office, no walk-in centre, and no postal address to visit. Every aspect of player support is delivered digitally, through email and in-app chat. Whether your query involves a roulette game spin result, a PhonePe deposit, a GPay withdrawal, or a BHIM UPI transaction that needs review, our team resolves everything remotely without you needing to travel anywhere. Simply log in to your account, tap the chat icon, or send an email, and our team handles the rest, typically within one business day.